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Client uploads can not be removed unless they violate Google's content policies (off-topic, offending, deceptive). Flag truly bothersome images through the image-level menu; do not flag unflattering-but-accurate ones Google declines such requests and repeated flagging can reduce profile trust signals.

Profiles that include media weekly show measurably greater views in the Performance tab than profiles that published once at setup and then stopped. Treat media as a continuous deliverable, not a setup job. The old Insights tab was changed by the Efficiency tab in 2023 and significantly revamped once again in 2026.
A good weekly read takes five minutes and informs you whether category-level SEO work is landing. Performance divides searches into direct (brand-name), discovery (category or service terms), and branded-adjacent (rival or adjacent-brand questions). Increasing discovery ratio is the cleanest single indicator that classification and content work is moving the profile beyond its existing audience.

Each action maps to a different phase of the regional funnel. Direction demands suggest intent to check out. Calls show intent to seek advice from or book. Website clicks indicate research study. Track the ratio, not just the raw numbers a profile with 500 views and 40 direction demands is performing far better than one with 5,000 views and 50 requests.
The 2026 upgrade included a new row that divides impressions by surface: classic local panel, Maps AI summary card, and Google AI Overviews in the organic SERP. Track AI-surface share a rising proportion of views coming from AI summary cards is the specifying local-SEO metric of 2026. If your AI-surface share is below 15%, your profile is either missing out on grounding content (product descriptions, comprehensive evaluations) or is completing in a vertical where Google has actually not yet rolled out summaries.
The standard is a sign instead of conclusive you can not see which peers are included however sustained below-median efficiency on views or action rate is a signal to examine main classification, description efficiency, and media freshness. Pull Performance data into Looker Studio via the official GBP adapter for cross- area reporting.
Google has described regional ranking as a function of three elements for over a years: distance, significance, and prominence. That framing still holds in 2026, but each element has actually gathered sub-signals that separate top-performing profiles from stagnant ones. The result of agentic search AI assistants providing questions on behalf of a user has actually further blurred proximity by widening the radius of what counts as "near me". Still the single biggest aspect for a lot of regional queries.
A dental professional whose description reads "Family dental expert offering cleanings, whitening, veneers, and pediatric care" will match more discovery queries than one that checks out "Your trusted regional dental expert". The most complex aspect. Includes backlink profile of the linked site, citations throughout the local-citation chart (Yelp, TripAdvisor, BBB, market directories), evaluation count, review velocity, review sentiment, and offline brand name recognition (news mentions, sponsorships).
A different sub-signal that Google has significantly weighted. Profiles getting fresh reviews every week outrank otherwise-equivalent profiles whose latest review is three months old. Cadence matters more than volume at the margin. Tie evaluation demands to a functional milestone (service conclusion, delivery, follow-up call) so the cadence is automatic instead of campaign-driven.
Suite numbers formatted in a different way, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directory sites and not others each inconsistency makes Google somewhat less positive about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and repair the top 20 highest-authority disparities quarterly.
Profiles with rich grounding content (detailed reviews, substantive items, connected service pages) are mentioned inside Introductions; thin profiles are excluded. Cross-reference with our for context on the 2026 shifts. Everything above still applies when you run one profile. The mechanics alter materially above about 10 locations. The legacy per-profile interface sunset in 2025 all management now streams through with Location Groups, the Company Profile API for programmatic updates, and a hardened policy structure that particularly resolves AI-generated material.
[target2:anchor_exact1]A dentist whose description checks out "Family dental practitioner offering cleanings, bleaching, veneers, and pediatric care" will match more discovery queries than one that reads "Your relied on regional dentist". The most complicated factor. Consists of backlink profile of the linked site, citations across the local-citation graph (Yelp, TripAdvisor, BBB, industry directory sites), evaluation count, review speed, review sentiment, and offline brand recognition (news points out, sponsorships).
Profiles getting fresh evaluations every week outrank otherwise-equivalent profiles whose most recent review is three months old. Tie evaluation demands to a functional milestone (service conclusion, shipment, follow-up call) so the cadence is automatic rather than campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directory sites and not others each inconsistency makes Google slightly less confident about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority disparities quarterly.
Profiles with rich grounding material (comprehensive evaluations, substantive products, linked service pages) are mentioned inside Overviews; thin profiles are omitted. Cross-reference with our for context on the 2026 shifts. Everything above still uses when you run one profile. The mechanics change materially above about 10 areas. The legacy per-profile interface sundown in 2025 all management now flows through with Location Groups, business Profile API for programmatic updates, and a solidified policy framework that particularly attends to AI-generated content.
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